Whilst the school remains closed in line with current government legislation, we remain committed to supporting our children and families during these unprecedented times. We continue to run our reduced provision each day in term time and can be contacted as detailed below. These pages include useful sources of information and support. If you have any further queries, please do not hesitate to get in touch.
The information is organised through key questions. By clicking on each key question you will be able to access the relevant related information or you can scroll down in order to read through it all.
How can I contact the school during the closure?
We are running our daily provision during term-time and therefore the school telephone is manned during this time. Therefore, please feel free to contact us in school on 01626 833257.
Our school admin address also continues to be monitored daily during term-time: firstname.lastname@example.org
Our Phase Teams can also be contacted via email should you have any queries regarding your child’s home learning provision. Emails will be monitored daily during term-time:
Phase 1 Team email Phase1@bovey-tracey-primary.devon.sch.uk
Phase 2 Team email Phase2@bovey-tracey-primary.devon.sch.uk
Phase 3 Team email Phase3@bovey-tracey-primary.devon.sch.uk
How can I access information about my child’s Special Educational Needs provision during the closure?
Guidance on helping children with special educational needs and disabilities learn at home can be found here:
For information about how to support your child during the school closure, including specific information relating to SEND provision:
For specific queries about your child’s provision please contact Miss Forrest (Deputy Head and SENDCo) at email@example.com
Where can I access information about school closures and access to reduced provision?
What advice and support is available to support parents with home learning?
Click on the link below for the latest school letter about home learning during the school closure:
Advice for parents supporting primary aged children with home learning during the school closure.
Where can I access health information about COVID-19, including symptoms, social distancing and how to minimise the risk of spreading the virus?
There are a number of useful websites which outline key health information and Public Health advice. Please click on the links below to access this:
Further information, including where you can access support can be found at the Devon Partnership NHS Trust pages at:
Where can I find the latest information about the COVID-19 government response?
Updates on COVID-19:
What support is available to parents to help them maintain their family’s wellbeing while their children are at home?
The COVID-19 situation, including the impact of social distancing measures and the changes on the way we lead our daily lives can affect children and adults differently. The link below offers advice and support as well as further contacts to help support the well-being of children and parents during this time.
Social isolation, reduced exercise and bereavement may affect children’s well-being in this period. Resources to promote and support children and young people’s mental well-being include:
In school we are experienced in supporting children who have suffered a bereavement, so please let us know if your family has suffered a loss and what support you may like as a family, or for your child remotely and/or when school returns.
Where can I access helplines or support with mental well-being for both children and adults?
Please contact 03300 245 321 during normal hours (8am-5pm, Mon to Fri) or 0300 555 5000 outside these hours. Callers will speak to a call handler, their call will be forwarded to a voicemail service and their message will be returned within one hour.
There are three CAMHS crisis teams – Torbay and South Devon; Exeter, East and Mid Devon; and North Devon. Your call will be directed to the appropriate team.
In the event of an emergency please call 999.
Where can I go to get support to help keep my child safe online?There is support available to keep your child safe online. You can access
Here are some useful links to help parents and carers.
Where can I find information about Free School Meals entitlement?
If you are already accessing Free School Meals entitlement, you will have been contacted by us to arrange collection of a weekly food parcel which is being distributed during the school closure while your child/children is/are unable to access school meals provision.
If your circumstances have changed or if you think you may be entitled but have not claimed previously, please see the information below which outlines eligibility.
Universal Credit (provided you have an annual net earned income of no more than £7,400, as assessed by earnings from up to three of your most recent assessment periods).
Income Support (IS).
Income-based Jobseekers Allowance (IBJSA).
Income-related Employment and Support Allowance (IRESA).
The guaranteed element of State Pension Credit.
Support under Part VI of the Immigration and Asylum Act 1999.
Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income as assessed by Her Majesty’s Revenue and Customs, that does not exceed £16,190).
Working Tax Credit run-on (the payment you get for a further 4 weeks after you stop qualifying for Working Tax Credit).
The Free School Meal Team have a platform that enables you to make a quick application online where your eligibility can be assessed and an outcome can be given instantaneously.
Alternatively, if you think you are eligible for free school meals but are not already claiming them, please contact us either by ringing the school office in term-time (01626 833257) or emailing us at: firstname.lastname@example.org
What other advice is available for families in Devon during this time?
Advice for parents and families in Devon can be accessed at:
What support is available in our community?
How can I contact local food banks if I need to?
Newton Abbot (Buckland) and Teignbridge - can deliver
Newton Abbot (Kingsteignton) – can deliver
Department for Education coronavirus helpline
The Department for Education coronavirus helpline is now available to answer questions about COVID-19 relating to education and children's social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)